Get in Touch with Southpointe Manufacturing
Connect with us for expert solutions in heavy-duty truck parts manufacturing. Your satisfaction is our priority.
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Contact us now to discuss your manufacturing needs or to get support from our team of experts.
Common Customer Service Inquiries
Find quick answers to your questions about our services and support.
How can I contact Southpointe Manufacturing for support?
You can reach us via our contact form on the website or call us directly at our customer service hotline for immediate assistance.
What is the warranty policy for your products?
All our products come with a one-year warranty covering manufacturing defects. Please contact our support team for more details.
Do you offer international shipping?
No, we ship to continental United States only. Shipping costs and times vary depending on the destination.
How are returns handled?
There is a 14-day return period from purchase. Damaged products from shipping may be returned in accordance with the claims department of the shipping company. We will work with the shipping company so that you don’t have to.
All other returns MUST HAVE A RETURN AUTHORIZATION NUMBER AND MAYBE SUBJECT TO 15% RESTOCKING FEE.
What is the refund policy?
Refunds are handled on a case-by-case basis. Please call 1.734.941.1460 for a customer service representative about any refund.
Get in Touch with Us Today
Have questions or need more information? Our team is ready to assist you. Reach out to us today and discover how Southpointe Manufacturing can meet your needs.